Smart Business Magazine, Sept 2012

ONE COMMON GOAL To Change The World By Creating A Customer Service Revolution SECRET SERVICE SUMMIT Americas 1 Customer Service Conference CLEVELAND OHIO NOVEMBER 5 6Tickets going fast Buy yours today at SECRETSERVICESUMMIT COMDEPARTMENT OFCUSTOMER INTELLIGENCE SERVICESECRETIRRELEVANTPRICEMAKINGJohn DiJuliusTHE Authority on Customer ServiceRory VadenConsultant AuthorArnie MalhamFounder CEOReon SchutteSpeaker AuthorMikki WilliamsSpeaker AuthorDarryl GreeneExecutive Director AuthorRoy BivensConsultant AuthorPresented by Sponsored by

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