Smart Business Magazine, Nov 2012

November 2012 Smart Business Cincinnati Northern Kentucky 3 CINCINNATI NORTHERN KENTUCKY November 2012 Vol 8 No 10 www sbnonline com 16 features 12 SPECIAL REPORT PRESENTED BY PNC Wholesaling Distributors find themselves stretched and challenged as never before but they find ways to adjust adapt and invest to stay competitive 16 COVER STORY EQM Technologies Energy Inc How James Wendle is growing EQM Technologies Energy through mergers and acquisitions insights 22 HR OUTSOURCING When what used to be a companys strength is now seen as a weakness 24 BUSINESS INSURANCE How to handle the unique risks of family businesses 26 BANKING FINANCE How do you determine if you should switch banks 28 TECHNOLOGY How virtual phone capabilities can create efficiencies for telecommuters departments 4 FROM THE CEO Focus on what matters most 5 ON POINT GUY KAWASAKI Insight into the maverick minds behind businesses that defy business as usual 6 IDEAS AND IDEALS TOM NIES How to determine if you have the right employees working for you 7 SOCIAL SKILLS KRISTA NEHER Why you are missing the point of social media 10 TRENDING WEB What people are reading on sbnonline com 30 TIPS FROM THE TOP How to run your business in a fishbowl 6 7 Suggest a CEO to interview ceointerview@ sbnonline com Editorial Todd Shryock tshryock@ sbnonline com 8009884726 x282 Advertiser Services 8007779383 Article Reprints 8776525295 Subscriptions 8668200329 Publisher Vice President of Operations Dustin S Klein dsklein@ sbnonline com 8009884726 x326 Blog www smartbusinessblog biz Facebook www facebook com SmartBusiness Twitter Smart_ Business YouTube www youtube com smartbusinessnetwork HOW TO REACH US