Smart Business Magazine, Dec 2012

12 Smart Business St Louis December 2012 When we started this business we were really young says Tokarczyk who serves as president along with Wagrodzki of the 50 employee company So maybe that gave us a big advantage We took it upon ourselves to build the business and we just did what we felt was right We ran with it and did everything in our power to make it work and help the company grow The business partners have led with a mix of instinct and collaboration They dont worry so much about what the leadership textbooks say youre supposed to do But they understand the importance of building a strong culture where employees are committed to doing their job to the best of their ability in order to satisfy the customer A lot of the loads that we haul are for very important customers and its very timesensitive Wagrodzki says You can give a driver the wrong ZIP code and hes going to end up in a different state Its that crucial So we need very accurate data and we need everybody to do their job Heres a look at how Wagrodzki and Tokarczyk work together to lead Artur Express and make sure their employees know exactly what needs to be done to keep the company on top of its game Share your responsibilities One of the biggest changes at Artur Express in recent years has been the influx of technology into every aspect of the companys business Whether its tracking loads or the drivers who deliver them technology has led to a different way of doing things in the company and throughout the entire transportation industry The main key for our operation is to develop and use all the different technology that is out there to be able to perform and control the different problems that we have and give that information to the customer Wagrodzki says Everybody can benefit from technology of course but youve got to know how it can help you To just implement something because everybody else is doing it or because its shiny and new is asking for trouble Wagrodzki says they are careful to incorporate technology that helps them and helps their customers They have the advantage of having been with the company since the beginning Weve worked hands on in the business from day one and we know the ins and outs of it Wagrodzki says We know exactly Cover Story Artur Express Inc Youre going to take a gamble when you hire somebody Artur Wagrodzki president Artur Express Inc