Smart Business Magazine, October 2017
44 Smart Business Cleveland October 2017 COVER Were very flexible It creates a mindset that nobody is watching over your shoulder There isnt a lot of pressure coming from the top It comes from the bottom JAY LUCARELLI PRESIDENT AND CEO MINUTE MEN STAFFING HR SERVICES We wanted more control because it has such an impact on our bottom line he says We sent a truck driver out to one of our clients Hes looking at our bill rate and he says How come your workers comp rate is cheaper than mine I started explaining that we do this and we do that and he says Can you do that for me I said we didnt really do it as a third party service He says I dont care Just try If it doesnt work I wont be mad at you So we did it for him and now we have 30000 clients where we administer their workers comp It was a simple matter of taking a nonproductive but necessary function of his own business and turning it into a profit center As we became good at processing payroll we realized that we send out 10000 temporaries a day and we pay them daily Lucarelli says We have payroll machines So well just start doing payroll for other companies This is where my dad let me loose a little bit with diversification Were sending out all these thousands of people a day and we need these services and they are HR related If we can do it ourselves and do it really well whats a better story than to tell clients we provide this service to ourselves and look at the success weve had Can we do it for you Thats what has driven the diversification Open to opportunity Minute Men has had close ties with the Cleveland Indians for many years The company currently has a big sign out in right field at Progressive Field but the partnership began long before that when former Tribe players such as Buddy Bell John Farrell Rocky Colavito and Rick Manning spent time working at Minute Men Buddy Bell was one of my dads closest friends Lucarelli says There was always this connection with the Indians When they opened the new stadium we bid on it and were able to get the contract to provide all the staff for cleanup after games We lost it for a while but then we got it back Another big client is McDonalds as Minute Men services almost every McDonalds franchise in the state of Ohio That partnership came about through the companys ties with the Indians The Indians will have these meet and greets and have a group of their advertising clients come to Indians owner Paul Dolans loge Lucarelli says We went and met this guy from McDonalds He was in charge of the MINUTE MEN STAFFING
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