Smart Business Magazine, November 2019

Call Regional Director Dan Ohlson today and get connected with one of our franchisees or to request information about purchasing your own franchise 440 546 0000 www janiking comCORPORATE PROFILEBeing thereSikon Group makes good on its promises to clients familyDebbie Sikon started her commercial cleaning business Sikon Group LLC a Jani King franchise a little more than two decades ago She at the time was newly married and looking to start a family I wanted something where I could be available to be home with my child and still work she says I had a passion for cleaning and wanted to own my own business but I didnt know how to put all the parts together until I did some research and found Jani King Through Jani Kings training and support Debbie learned how to run her business which concentrates on office buildings in Summit and Cuyahoga counties Sikon Group is now supported by a team of cleaners six who work with Debbie on day to day cleaning and another six dedicated to floor cleaning and her husband She says much of her success has been predicated on communicating well with her clients My clients have a direct link to me 24 7 she says If they have problem theyre not dealing with a support team Theyre dealing directly with the owner I have a vested interest in ensuring they get exactly the service they need Debbie says that over the years her business has taken over accounts when a client wasnt happy with their current service which shes found tends to stem from issues with communication So I pride myself on my ability to sit down with clients hear them out and work out a solution that gives them what they need within their budget Debbies business has also found success through her hands on approach and her willingness to service clients in need when a pipe breaks or a roof leaks and the ensuing mess threatens to interrupt their operations We make it happen and that makes everyone happy at the end of the day she says Today as her companys president shes celebrating 20 years in business And most importantly she can say to her daughter now 20 years old and in college that she was always there for her which was invaluable Debbie says I was able to make a living and be a full time parent Debbie credits much of her success to the support she gets from Jani King I dont think I could have done it without them she says I knew nothing about owning a business Its more than just cleaning its taxes insurance getting a foot in the door with prospective clients Jani King trained me how to get there Theyve always been there to help me and that helped my business provide the best service to my clients Debbie SikonThe Cleveland Cavaliers entrust Jani King toservice their facilities Jani Kings success is the result of dedicated hard working people like Debbie Sikon As the global leader in franchised commercial cleaning services Jani King supports and empowers local business owners who take pride in their work because its more than just a job Its who they are Jani King customers get the familiarity of working with the same people day in and day out as well as the assurance of consistent quality that can only come from vested small business owners Not only do they get the exceptional service of dedicated small business owners like Debbie but they also have the professional support of Jani Kings local and regional offices These offices provide oversight to ensure Jani King customers get the service they expect every time giving customers a turnkey experience they wont need to manage Whether its an office building hospital hotel sporting venue university restaurant or manufacturing facility Jani King franchisees deliver superior commercial cleaning to all of their customers