Smart Business Magazine, March 2018

J ani King is the global leader in franchised commercial cleaning services with 120 support offices in 14 countries and a network of over 9000 franchisees Its success is the result of dedicated hard working people like Donte Cargill Jani Kings model supports and empowers local business owners who take pride in their work because its more than just a job Its who they are Jani King customers get the familiarity of working with the same people day in and day out as well as the assurance of consistent quality that can only come from vested small business owners Businesses that work with a Jani King franchisee get not only the exceptional service of small business owners but also have the professional support of Jani Kings local and regional offices They provide oversight to ensure Jani King customers get the service they expect every time giving businesses a turnkey experience they wont need to manage Whether its an office building hospital hotel sporting venue university restaurant or manufacturing facility Jani King franchisees deliver superior commercial cleaning to all of their customers Call Regional Director Dan Ohlson today and get connected with one of our franchisees 440 546 0000 www janiking com D onte Cargill started Five Star Enterprise LLC in 2006 after honorably serving the U S Armed Forces in Fort Knox Kentucky and returning to his home in the Greater Akron area From the start Five Star was just him his wife Lola and his brotherin law Adolph servicing a few small accounts a couple days each week Through their hard work and dedication the company has grown to include 52 employees and service businesses in Summit Cuyahoga Medina and Portage counties It is one of the single biggest achievements for my family Donte says It has been very rewarding for us Were able to both provide for ourselves and help others by giving them meaningful jobs in their communities Donte pulls from his past work experiences both in the private sector and the military and brings them to bear on his own company Everything Ive done from working up close with customers to my military service and the core values taught there I apply to Five Star Donte takes pride in his companys work and believes that is reflected in the work of his employees And his clients have noticed Weve built lasting relationships with clients based on catering to their needs he says We want their facilities to be as clean as they do And we look at every single facility as a shared facility That approach has helped Five Stars client retention ratio stay above 95 percent We still have our very first client from 2006 because we do whats right for them put their needs first Donte says running his own business has been life changing financially and otherwise Owning my own business has given us more time to be there for those special moments in our kids lives where they look for our support he says I get to enjoy more time with them doing things that count like go to their volleyball and basketball games and watch my oldest daughters debate team tournaments he says Weve also been able to foster a very fair relationship with our employees which makes Five Star not just a business but a business family CORPORAT E P R O F I L E The Cleveland Cavaliers and Columbus Blue Jackets entrust Jani King to service their facilities A business family For Donte Cargill and Five Star Enterprise every facility is a shared facility Donte and Lola Cargill