Smart Business Magazine, April 2018

48 Smart Business Cleveland April 2018 The SpyGlass Group The philosophy at The SpyGlass Group can be defined through the companys WHY statement that highlights the three Cs that the company believes defines its business model careers culture and clients The company is led by Brad Clark and Ed DeAngelo who serve as co presidents The first C focuses on the creation and opportunity for careers for employees The companys recruiting style is different in that SpyGlass Group purposely looks to hire ambitious young professionals right out of college The goal is then to create careers through ongoing training and opportunity Because of this type of recruiting the majority of SpyGlass Groups staff members are in their early 20s which creates a high energy and youthful culture with motivated individuals The second C represents culture and the importance that culture plays in the success of the company Career opportunities offered through training and promotions creates a competitive atmosphere in all departments of the company setting monthly and even weekly goals through every role The third C stands for clients With SpyGlass Group investing in its employees professional and personal lives it has enabled the company to retain many of its employees year after year Co presidents Brad Clark and Ed DeAngelo www spyglass net UCP of Greater Cleveland UCP of Greater Cleveland is a nonprofit serving the needs of children and adults with a wide range of disabilities not only those individuals with cerebral palsy Throughout more than 65 years of growth the agency has expanded from a nursery school and camp program organized by a group of parents to a high impact thriving organization meeting the needs of more than 1000 individuals annually Led by President and CEO Patricia S Otter UCP prides itself on a culture that impacts the operations and success of the organization on an ongoing basis Employees report that the focus on client care and excellence make them proud to work at the agency While industry wide turnover rates for direct care employees averages above 50 percent UCPs turnover remains close to 30 percent at any given time The agency has made a concerted effort to familiarize team members with each other through an employee spotlight program This weekly feature highlights employees from various departments which is distributed via email the employee newsletter and through internal sites The agency is currently in the process of a major organizational culture initiative that involves input from stakeholders at all levels and is expected to take the strong culture to an even higher level President and CEO Patricia S Otter www ucpcleveland org 2018 smart culture AWARDS CultureShoc is a high performing team and leader development firm headquartered at our new Traction Leadership Center in Westlake Our mission is to passionately discover engage and grow leaders The mindset We strive to Be A Buffalo and help our clients do the same Buffalo by nature act very differently than cows when they encounter a storm Cows run away but the storm follows them and prolongs their pain Buffalo do the opposite They run directly into the storm and get to blue skies faster Those who avoid challenges never really break through to new levels of performance and results while those who take charge become better faster Our approach At CultureShoc we have core values that guide us in everything we do whereby being a buffalo uncommon leadership relentless growth and owning success are at the forefront Issues and opportunities are tackled head on as we genuinely strive to help our clients build company culture and make better teams through our engagement services Team building Customized team experiences that are competitive fun and deliver lasting results EOS Entrepreneurial Operating System Proven business coaching to help leaders get more of what they want out of business Corporate culture To attract and retain top performers by reinforcing the right company culture Keynote speaking That transforms an event into one audiences will never forget Our teams mission drives us so much that if a client doesnt see results they pay nothing Thats why we continue to BeABuffalo to purposefully help our clients create winning cultures www cultureshoc com Thank you to our sponsors